In today’s corporations, multiple frameworks like the Balanced Scorecard, ITIL, Six Sigma and CMMI®, are applied to improve business processes and management. They improve business performance and complicate the environment at the same time. If you don’t know how to begin implementing a software measurement program with limited resource, or are wondering why you collect so much data but get so little useful information ­ this course will demystify the complexities of software measurement and help you identify the next steps you should take to improve your organization’s software measurement capability.

Participants will learn the fundamental concepts of software measurement and jumpstart their software measurement with commonly applied and effective software metrics. Evaluate their organization’s software measurement capability and then choose from the industry’s best practices in software measurement programs to improve it, without reinventing one and apply it to improve the use of measures for greater control and management of software processes to achieve business objectives and better performance. If your organization is moving towards the highest levels of process maturity or capability, statistical methods like SPC are indispensable tools that will help you quantitatively manage and improve your most critical processes.

Software Professionals who have responsibilities in software data recording, collection, reporting, analysis. It is especially useful if you are planning or embarking on the evaluation, implementation or deployment of a software measurement program. Professionals are likely to be

• Software Developers/Engineers
• Members of the Engineering Process Group
• Quality Assurance Managers

• Understanding your organization’s software measurement capability
  • Determining your organization’s Software Metrics Capability
  • Determining your Measurement & Analysis Capability based on the CMMI framework.
  • Interpretation of Measurement & Analysis Process Area of CMMI
  • PSM: Measurement Process Evaluation
    
• Fundamentals of Software Measurement
  • Purpose of Measurements
  • Elements of Measurements
  • Levels of Measurements
    
• Software Metrics
  • Software Metrics Fundamentals
    
• Software Measurement Programs
  • Industry Software Measurement Programs
    • Approach
    • GQM (Goal-Question-Metrics)
    • MQG (Metrics – Question – Goal)
    • GQ(I)M
    • PSM (Practical Software and Systems Measurements)
    • Experience Factory, etc
• Choosing a suitable program for your organization
  • Roles and responsibilities
  • Implementation
  • Deployment
    
• Statistical methods for managing critical software processes
  • Six Sigma and CMMI
  • Control Charts
  • Software Reliability Engineering