The Conference

>>>Bonus Session*
*Admission Free to participants for any other sessions.
For attendees wishing to participate in this session alone, the fees payable is S$150 only inclusive of GST
The Consultant Toolkit: For the Internal Change Agent & the External Consultant

By Subbaraman Iyer (Subba). Managing Director, Ennovate Solutions
28th March, 2005 Timing: 14.00 to 16.00 Hours

Overview

The Consultant Toolkit is an active-learning program that provides participants with tools and techniques commonly used by top notch consulting firms in their quest to uncover and solve business problems.

The session shall cover the following topics:

  • Technology vs. Strategy vs. business consulting
  • Implementing consulting assignment
  • The role of consultants in change management
  • The nature of change and organization development
  • Develop high-performing team; understand group dynamics and avoid group-think
Who should attend this ?
The session is for managers who need to be change agents within their organizations, and for professionals who aspire to develop superior problem-solving skills with consulting approach.
Learning objective

By the end of the program, Participants should be able to:

  • Understand the roles and processes of the consulting function
  • Identify consulting approaches that best fit a client situation
  • Assess their own unique consulting styles and match the relevant skills required
  • Understand the consulting problem-solving process
  • Share and agree on the scope of professionalism, ethics and practices in management consulting
SESSION OUTLINE

1. Overview of Consulting

Understand the consulting business industry and key processes involved in a consulting project. Identify the common processes involved in any consulting assignment. Understand various engagement models used by different consulting firms. Explore the appropriate engagement styles for your

2. The Consulting Process

Have a holistic overview of The Consulting Process (TCP). Understand the inter-relations of 7-step framework. Learn to use techniques in TCP to form and translate business needs into a business case/ engagement.

3. The 7 Step Consulting Process

Understand key learning and gist of the 7 steps in The Consulting Process:

  • Understand the business situation and frame the problem
  • Generate/refine issues and generate hypotheses
  • Determine required information and analysis needs
  • Develop a comprehensive workplan to task the whole project within a high-performing team
  • Use proven and useful techniques to collect data and perform research
  • Learn to apply basic analytical tools and techniques on the data collected
  • Summarize findings from the data analysis and translate these findings into high-quality recommendations

Learn to apply The Consulting Process or its underlying tools and techniques in various situations:

  • Develop business case
  • Solve business problem
  • Develop high impact presentations and reports
  • Sell ideas internally to different stakeholders within an organization
Speaker Profile

Subba has over 20 years IT industry experience of which over 11 years has been in the international environment with stints in a number of countries in Asia in a variety of roles. During that time, he has led and delivered a number of challenging engagements, managed large scale (>U.S.$5m) complex project and program management initiatives in IT deployment/rollouts and outsourcing areas from marketing, client engagement and delivery.

He has also led several engagements with blue chip clients in helping them develop and deploy complex E-Business initiatives.

  • Subba has designed and taught courses in E-Business, Business Strategy, Project Management, Performance management, Leadership development and Negotiation. Unique feature about some of the courses has been the use of movies.
  • Subba has developed several advanced methodologies in Consulting toolkit, Business and Internet strategy, Personal and executive Coaching roadmap, negotiation dynamics, Entrepreneurship development, creative thinking and Balanced Scorecard.
  • Subba has been invited to speak at many industry forums including the prestigious Business Week Annual CIO conference for the last 4 years.
  • He has developed a transformational Coaching program based on Asian principles and suited to Asian environment with a unique delivery model.

His strengths are predominantly in the areas of strategy development/deployment, program management, marketing, consulting, client engagement, and has translated these strengths into consulting, training and teaching advanced courses on these areas.

He is currently the Director – Ennovate Solutions, Singapore. Prior to Ennovate, he held Vice President and Director Positions in companies like NCR, Icon Media labs and Scicom. He served as the Program Manager, Strategic Planning at Infocomm Development Authority of Singapore (IDA) and before IDA, was the Manager Manager at American Mega trends.

 
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